How TrustLink Works
What is TrustLink?
TrustLink is a secure escrow agent. We lock a buyer's funds (either Fiat NGN via Paystack or Crypto via Smart Contracts) and hold them safely until the seller delivers the agreed-upon goods or services. Once both parties are satisfied, the funds are released.
How do Split/Partial Payments work?
Buyers can choose to release a portion of the locked funds before the final delivery (e.g., for material costs). Warning: Partial releases are final and irreversible. If you release 50% of the funds and the seller vanishes, TrustLink can only refund the remaining 50% locked in escrow.
What happens in a dispute?
If a transaction goes wrong, either party can click "Dispute". The funds remain frozen, and a TrustLink Administrator will review the on-platform chat logs to determine the rightful owner. The Admin's ruling is final. Users found committing fraud will have their Trust Score permanently reduced to 0%.